Which countries do you ship to?
Do you offer free shipping?
How soon can I get my package(s)?
All orders will be processed in 1-2 business days. Shipping usually takes 5-7 business days, but occasional delays may occur.
If the shipping service provider shows your package(s) has delivered but you did not receive it, please contact the service provider as well as TurboAnt as soon as possible, and we will assist in all possible ways.
Can I change my shipping address after my order has been placed?
Yes. Your shipping address can be changed BEFORE your order has shipped. Contact our customer service via email@example.com and we will change the address for you.
Also note that the address CANNOT be changed once the item has been shipped.
How do I track my order?